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Tag Archives: EV Retail

House of Lords inquiry into EVs starts today

The House of Lords Environment and Climate Change Committee opens its inquiry into Electric Vehicles (EVs) today 10 am by hearing from industry experts. The first evidence session can be followed live or afterwards on Parliament TV. Giving evidence at 10am will be: Marc Palmer, Brand Director, Autotrader, Phill Jones, Chief Operating Officer, Motors.co.uk, Toby Poston, Director of Corporate Affairs, ...

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Vertu sees carmakers cutting EV prices in effort to shift volumes

Carmakers are discounting prices of electric cars and promoting finance packages to boost sales. That’s the view of Vertu Motors issued with a trading statement ahead of its results for the six-month period ended 31 August 2023. It delivered a trading profit above prior year levels, aided by the Helston acquisition which was completed in December 2022. Vertu anticipates that ...

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Businesses face bottlenecks for EV servicing work and replacement parts

Accelerating sales of EVs to fleets is creating bottlenecks in servicing and maintenance networks. That’s the conclusion of the Leasing Outlook from the leasing association the British Vehicle Rental & Leasing Association (BVRLA.) In its Market Summary for August it said: “In areas such as service, maintenance and repair, the imbalance between fleet and retail demand for electric vehicles is ...

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Santander and MG Motor offer EV benefits scheme for customers

Santander Consumer Finance has extended its partnership with MG Motor to provide dealers with an EV benefits scheme for customers. The scheme applies to customers purchasing new electric vehicles (EVs) and plug-in hybrids (PHEVs) in time for the September plate-change. The EV Benefits Ecosystem is available to all customers choosing to finance their new cars with MG Motor Financial Services. ...

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Fleet company rejects dealers because of EV shortcomings

Salary sacrifice specialist Fleet Evolution is now rejecting 40% of dealers who apply to join its network because of lack of EV specialists and inadequate handover procedures. The company, which has 1,400 vehicles on its books, said dealers could do a “far more effective job” in tackling the ‘knowledge gap’ around electric cars that exists amongst new car buyers and ...

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Customer service ‘main source’ of discontent with EVs

The Motor Ombudsman has reported a small rise in the volume of complaints submitted by consumers about electric vehicle (EV) in Q2. Motorists logged a total of 291 cases with The Motor Ombudsman’s Alternative Dispute Resolution (ADR) service, compared to 273 in the first quarter. Consumer concerns in relation to the customer service received from a business, and at the ...

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