Supplier News

Autotech Group is tackling the growing risk of cybercrime with the launch of a new division called Autotech Connect. The division aims to help the automotive aftermarket effectively implement technology into their businesses to improve efficiency and overcome skills gaps. Through its new Autotech Connect division, Autotech Group has secured partnerships with hardware, software, training and IT providers to deliver ...

AutoProtect has started a new partnership with the live-streaming service Kwikcast. AutoProtect Group’s chief operating officer, Michael McVeigh, believes the transparency of live streaming will increase customer understanding and satisfaction. It will also help to accelerate the process. He said: “Our new partnership with Kwikcast will help to de-mystify the claims process for many people. Connecting one-to-one online customers and ...

Ennis & Co, the global automotive and mobility executive search specialists, has appointed Georgina Blaney as its group head of marketing and public relations. Blaney has a background in both agency and in-house roles. She also brings experience of the recruitment industry, having previously worked as marketing manager for the recruitment company, IAC. Lynda Ennis, founder and CEO of Ennis ...

Chorley Group invests in customer experience with new technology. The Chorley Group has invested in new technology to improve the customer experience and enhance data security. The multi-franchise dealer operates nine sites across the North West. It has teamed up with iStoreDOCS to roll out the cloud-based document system in a move that will make it easier to share information ...

The RAC Dealer Network is gearing up to expand the range of services it offers to its dealer members. Vehicles in Video is the first supplier to sign up to provide services to the `1,200 dealers in the network. Lee Coomber, RAC client director, said: “We’ve always taken a view that we are not just a warranty and aftersales product ...

Castrol has launched a new technical support service. It will allow workshops and consumers in the UK to interact with a dedicated team of technical specialists trained to provide advice and resolve queries. The new service will be open to current and prospective Castrol customers, independent and franchised workshops, distributors, retailers, and Castrol Branded Workshops across the UK. During a ...

Digital wholesale marketplace Dealer Auction has appointed Damien Smith as National Account Director. Smith will work with manufacturers, fleets, captive finance houses and large retailers to optimise their vehicle remarketing processes via the Dealer Auction platform. He will be responsible for growing existing relationships with major clients and the acquisition of new large-scale customers. He joins from Auto Trader, where, ...

Property giant Savills is pushing hard into automotive with the acquisition of Automotive Property Consultancy (APC), the specialist property consultancy dedicated to the franchised motor retail sector. Savills is eyeing up the sector which is expected to see unprecedented change with electrification and environmental change in the next decade. Bill Bexson established APC in 2005, building a client base ranging ...

The government’s six-month extension of MOT-due dates in March 2020 has had a “huge impact” on the accuracy of the aftersales records of dealers across the UK. That’s the view of Marketing Delivery, which examined 150,000 customer vehicle records held by 100 dealers and found that 41% of the MOT-due dates were correct. In March 2020, the UK government extended ...

Used vehicle online remarketing platform Motom has grown its user base to 350 since it launched in mid-2022. Motom is an online marketplace for the wholesale used car market, connecting trade buyers and sellers. The app is available on Google Pay and App Store. There are no sellers’ fees. Each successful transaction incurs a buyer’s fee of £150 plus VAT, ...