Supplier News

The UK vehicle market is currently experiencing abnormal trading conditions, the effects of which have, so far, been favourable for most dealers. However, these advantageous circumstances could adversely turn — and very quickly. Today, it’s more critical than ever for dealers to assess their overall business performance and proactively manage the potential impact of fewer used-car transactions and any other ...

Warranty Solutions Group has announced a new partnership with Autoglass to save drivers money on windscreen repairs or replacements. Bookings must be made through the new co-branded portal on the Autoglass website, and discounts are automatically applied at checkout. This service is aimed at drivers who don’t want to make an insurance claim, and those without windscreen cover already in ...

Audi UK is this month celebrating 10 years of video software Audi Cam. The software was the first innovation of its kind to be launched across an entire franchised dealer network in aftersales. According to Vehicle Vision, the suppliers of the software, since its launch in August 2012, Audi Cam has benefitted over 1.6 million Audi customers. Over £1bln of ...

iVendi has made two senior appointments as it gears up to double turnover in the next three years. Dale Reed has been named VP product management. He has been working in IT for 30 years, starting as a software engineer and specialising in data aggregation and business intelligence before migrating into product management. For the last decade, he was employed ...

Automotive software company Mad Devs has added 100 dealerships to its technology platforms as retailers seek new ways to work more efficiently. Mad Devs operates iStoreDOCS, a document storage platform and iTrackLEADS, which helps dealers respond, allocate and measure sales enquiries. It also launched iConnect, which connects dealers with their customers post-sale and maintains a connection over the ownership of ...

Cox Automotive Europe has announced senior appointment to bolster the business. Daniel Boakes has been promoted to director of dealer development for Cox Automotive Europe. Boakes steps up from his current position as head of buyer services for Manheim, taking on responsibility for nurturing dealership relationships and working closely with customers throughout the remarketing cycle. Victoria Gardner joins the company ...

Workshops could be missing out on revenue-generating opportunities by not up-selling consumables and by not following up on deferred work. That’s the key finding of a survey from Castrol which found that 40% of motorists are contacted by their workshop between vehicle services to discuss work that might need to be carried out before their next scheduled visit. The research ...

Carbuyers are cutting their motoring budget as the cost of living crisis grows That’s the key finding of a survey commissioned by WMS Group, and parent company Opteven, which found that two thirds (65%) of car buyers are now opting for older vehicles. Almost two fifths (38%) are also purchasing higher mileage cars and a third (31%) are buying smaller ...

Autoguard Group is aiming to speed up motor warranty processing times for dealers by adopting the Allstar ServicePoint online platform. The company previously assigned repairs to its own national database of garages. However, using Allstar’s technology and repairer network as an alternative will deliver better customer outcomes, said Autoguard Group operations director, John Wade. “Historically, we have managed our own ...

Bumper, the digital payment platform for vehicle repairs, services, accessories and add-ons, has appointed Nick Squire as international sales and partnerships manager. Bumper, which used to trade as Auto Service Finance was the winner of the Motor Trader Finance Product of the Year in 2020, Squire joins from Snap-on Business Solutions where he was responsible for its European and global ...