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BLOG Used EV market isn’t where it needs to be

Given the stream of negative headlines, for many people the outlook for 2023 didn’t look promising. But against a backdrop of political and economic uncertainty, the used car market has gone from strength-to-strength this year, fuelled by very robust levels of consumer demand. On our marketplace we saw a record 238 million visits in Q1, which is up 17% on ...

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Consumer Duty, Chinese car brands, winning ways

In the April issue of Motor Trader we look at the new Financial Conduct Authority rules on Consumer Duty that come into force on 31 July 2023 and set higher and clearer standards of consumer protection across financial services and require motor finance firms, brokers and dealers to put their customers’ needs first. It will mean that consumers should receive ...

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BLOG Just how viable is the car subscription business model?

I have long been enthusiastic for an automotive business model based on usage rather than ownership, primarily coming from the viewpoint of the potential to maximise the profits derived from a car over its lifetime. The traditional model which I nicknamed ‘sell and forget’ maybe an over-simplification off the importance financially of aftersales to both manufacturers and dealers, but it ...

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BLOG Who’s footing the bill? Lithia, Vertu, Constellation and Cazoo

As expected the deal was finalised last week for the acquisition of UK based dealer group Jardine Motors by Lithia of the US. It is anticipated that the coming months will see more activity by Lithia as they seek to expand their UK footprint from the upper premium focus that Jardine currently has. Although not published, it appears that the ...

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A new focus on aftersales to service older cars

Demand for public transport, which plummeted during the lockdown, has not fully recovered. Falling demand for buses has seen bus networks shrink. At the same time, consumer confidence in trains continues to come under strain due to regular rail strikes, over-crowding and unreliability. The net result is that in an environment where worker flexibility and the emergence of working from ...

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